Terms of Use

This agreement sets the terms and conditions that apply to the use and access of the website www.bankse.in and its mobile application (herein collectively known as "Online"). Online is operated and managed by Neotec Enterprises Limited (herein referred to as "Neotec"), which is incorporated in India and registered under the Indian Companies Act, 2013. This agreement is a computer created electronic document published in terms of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011 read with Information Technology Act, 2000 and does not require any physical or digital signatures.

By accessing this Online or registering your information on the Online, users agree to be bound by this general terms ("GT”). This agreement along with the disclaimer an the privacy policy details our services to the user which shall be subject to the policies, rules, terms, conditions & guidelines for any and all specific service (herein referred to as “Specific Service”) that is provided by Online and they are deemed incorporated into this GT which shall be considered as an integral part of this GT. The user declare and confirm that while availing the Specific Services he/she is a resident of India and is above 18 (Eighteen) years old, having the capacity to contract as specified under the Indian Contract Act, 1872.

Neotec reserve the right at any time to change or otherwise modify the GT at its sole discretion, without prior notice. Your continued access or use of this Online signifies your acceptance of the updated or modified by GT.

YOUR ACCEPTANCE OF THIS GT CONSTITUTES THE AGREEMENT BETWEEN THE USER AND NEOTEC FOR THE PURPOSE AS DEFINDED HEREIN - PLEASE READ THESE GT & CONDITIONS CAREFULLY.

Acceptance of Specific Services

Neotec offers the user with access to information about certain financial products or services including, but limited to loan facility (collectively referred as "Specific Service"). Neotec may provide third party services including but not limited to credit check services, and/or any other services to retrieve and use your information through third party sites (for example. bank sites, etc.) in addition with the selection of the Specific Services ("extra services"). The above stated Specific Services and extra services are solely provided for commercial viability of the user and the user agree that the user participation for availing the above mentioned services is purely at the user’s own will and consent.

The user agree and authorize Neotec to share the user’s information with its associated companies and other third parties, in so far as it is required for joint marketing purposes or preparation of various services or reports and/or to similar services to provide the user with various value added services, in association with the Services selected by the user. The user agree to receive communications through telephone, mobile, electronic mail and/or SMS, from Neotec or its third party vendors or business partners / marketing affiliates regarding the Specific Services / extra services updates, information / promotional emails and / or product announcements. In this context, if this mobile number of the user is registered under DND/NCPR list under TRAI regulations still the user agree and consent to receive all communications at the mobile number provided by the user as if the DND/NCPR does not exist. And for this purpose, the user authorizes Neotec to share / disclose the information to any third party service provider or any affiliate, its group companies, authorized agents.

Neotec will retain and use the user information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements entered into for providing Specific Services and extra services.

The user’s continued usage of the Specific Services and extra services from time to time would also constitute acceptance of the GT including any modification thereof and the user would be bound by this Agreement until this Agreement is terminated as per provisions defined herein.

Privacy Policy

By using Online, the user hereby consent to the use of your information as Neotec has outlined in its privacy policy. This privacy policy explains how Neotec treats your personal information when the user access the Online and use other ancillary Specific Services.

License and Online Access

The user acknowledge and agree that Neotec owns all legal right, title and interest in and to the Specific Services, including any intellectual property rights which subsist in the Specific Services (whether those rights are registered or not). The user further acknowledge that the Specific Services may contain information which is designated confidential by Neotec and that the user shall not disclose such information without Neotec`s prior written consent. The contents of the Online, including its " look & feel " (including but not limited to text, graphics, logos, images and button icons), photographs, notices, editorial content, software and material are the owned / licensed by / to Neotec and / or its third Party Service Providers / their licensors and are duly protected by them under applicable copyright, trademark and other laws.

Neotec grants the user a limited license to access and make use of the Online, the Specific Services and extra services. This license does not include any downloading and / or copying of any kind of information for the benefit of another individual, vendor or any third party or to create a derivative work from, reverse engineer, modify, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Specific Services. Any unauthorized use by the user shall terminate the permission or license granted to the user.

By using the Online the user agree not to:

  1. use Online or its contents for any commercial purpose;
  2. access, monitor or copy any content or information of Online using any robot, spider, scraper, or other automated means or any manual process for any purpose without our express written permission;
  3. violate the restrictions in any robot exclusion headers on Online or bypass or restrict or circumvent other measures employed to prevent or limit access to Online;
  4. make any speculative, false, or fraudulent transaction or any transaction in anticipation of demand;
  5. take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on infrastructure;
  6. "frame", "mirror" or otherwise incorporate any part of this Online into any other website without our prior written or oral authorization;
  7. Deep link to any portion of this Online (including, without limitation, the purchase path for any service) for any purpose without our express written permission;
Registration/Account

In consideration of your use of the Online and registering with us, the user represent that the user are of legal age to form a binding contract and are not a person barred from receiving services under the laws of India or other applicable jurisdiction and will only use the Online to make legitimate purchases for the user or for another person for whom the user are legally authorized to act (and will inform such other persons about the GT and / or Privacy Policy) that apply to the purchase the user have made on their behalf (including all rules and restrictions applicable thereto).

The user agrees and understand that the user is solely responsible for maintaining the confidentiality of your password which, together with your Login ID (as may be applicable in accordance with the Specific Service selected), allows the user to access the Specific Service. That Login ID and password, together with any mobile number or other contact information the user provide, form your ("Authorization Document"). The user agree that the user are responsible for maintaining the confidentiality of your Login ID and password, and for restricting access to your computer. The user agree to accept responsibility for all activities that occur through your account or password. Because of this, we strongly recommend that the user exit/ logout from your account at the end of each session. The user agree to notify Neotec immediately of any unauthorized use of your account or any other breach of security. The user further agree that Neotec shall not be liable for any unauthorized use or access, unless it is proved that the unauthorized use or access occurred solely due to reasons directly attributable to Neotec.

The user shall provide true, accurate, current and complete information about yourself and undertake to inform/update of any change in your Authorization Document promptly and keep it up-to-date and accurate at all times, as it has a direct bearing on the provision of Specific Services and extra services by or through Neotec. The user agree not to misrepresent your identity nor will the user make an attempt to make an unlawful access to the Online or use of the Specific Services.

Additional terms and conditions will apply to your purchase of services that the user select. Please read these additional terms and conditions carefully.

DDR

The user agree and acknowledge that for undertaking any financial transaction through the website, Neotec may undertake client/customer due diligence measurers and seek mandatory information required for KYC purpose which as a customer the user are obliged to give, while facilitating your request of loan / credit card / mutual fund and other financial product requirements with the banks/financial institutions, in accordance with applicable Prevention of Money Laundering Act (“ PML ”) and rules. Neotec may obtain sufficient information to establish, to its satisfaction or the banks/financial institutions, the identity of each new customer / user, and to ascertain the purpose of the intended nature of relationship between the user and the bank / financial institution. The user agree and acknowledge that Neotec can undertake enhanced due diligence measures (including any documentation), to satisfy itself relating to customer due diligence requirements (“DDR”) in line with the requirements and obligations under the applicable PML Act and rules.

Content

By sharing or submitting any content including any data and information on the Online, the user agree that the user shall be solely responsible for all content the user post on the Online and Neotec shall not be responsible for any content the user make available on or through the Online. At Neotec`s sole discretion, such content may be included in the Specific Service and extra services (in whole or in part or in a modified form). With respect to such content the user submit or make available on the Online, the user grant Neotec a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such content. The user agree that the user are fully responsible for the content the user submit.

The user are prohibited from posting or transmitting to or from this Online:

  1. any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law;
  2. any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and
  3. any material or content that infringes, mis-appropriate or violates any copyright, trademark, patent right or other proprietary right of any third party.

The user shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Online.

Third Party

This Online may provide links to other websites or resources. Since Neotec has no control over such third party websites and resources, the user acknowledge and agree that Neotec is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. The user further acknowledge and agree that Neotec shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. Your interaction with any third party accessed through the Online is at your own risk, and Neotec will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third parties or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third parties.

Disclaimer

The user expressly understand and agree that your use of the Specific Services, extra services and all information, products, other services and other content (including that of the third parties) included in or accessible from the Online is at your sole risk. The Specific Services and extra services are provided on an " as is " and " as available " basis. Neotec makes no representations, warranties or guarantees, express or implied, regarding the accuracy, reliability or completeness of the content on the Online or of the services (whether or not sponsored by third party service providers), and expressly disclaims any warranties of non-infringement or fitness for a particular purpose. Neotec expressly disclaim all warranties of any kind as to the Specific Services, extra services and all information, products, services and other content (including that of the third parties) included in or accessible from the services, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Neotec and its service providers, affiliates, business partners make no warranty that

  1. the services will meet your requirements,
  2. the services will be uninterrupted, timely, secure, or error-free,
  3. the results that may be obtained from the use of the services will be accurate or reliable,
  4. the quality of any products, services, information, or other material purchased or obtained by the user through the services will meet your expectations, and
  5. any errors in the technology will be corrected.

Prices for Products available on our Online and are incorporated into this GT by reference. All prices, whether specified or not, are in Indian rupees. Prices, Products and Specific Services are offered by Neotec’s business partners’ and may change in accordance with the brand guidelines or other terms and conditions applicable to each of the business partners of Neotec. In some cases, Specific Services and prices are offered by Neotec itself and it reserves the right to modify the use and prices of such Specific Services. The user further undertake that by initiating a transaction, the user are entering into a legally binding and enforceable contract with these business partners of Neotec, to purchase the products or avail the services using such payment facilities as may be permitted by applicable laws and as may be accepted by Neotec.

Neotec does not charge any registration/membership or browsing fee. However, Neotec reserves the absolute right to charge any fee for registration/ membership or browsing fee at any time. All such fees that Neotec may charge will be intimated to the users and such change shall automatically become effective immediately after they are posted on the Online. All such fees charged by Neotec shall be in Indian Rupees. Your continued use of Neotec shall be deemed as an acceptance of the amended terms of the GT.

Neotec may enter into agreements with third party payment gateway aggregators and financial institutions authorized by the Reserve Bank of India for collection, refund and remittance and to facilitate payment between the user, Neotec and its business partners, as the case may be. Neotec shall initiate the remittance of the payments made by the user and the date of completion of transaction shall be after the products are delivered to the the user or after the Specific Services are rendered to the user and such other additional time as may be agreed between Online and its business partners, as the case may be.

While availing any of the payment method/s available on the Online, Neotec will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the user due to:

  1. Lack of authorization for any transaction/s, or
  2. Any payment issues arising out of the transaction, or
  3. Illegitimacy of the payment methods (credit/debit card frauds etc.) being used by a the user;
  4. Decline of transaction for any other reason(s)

Notwithstanding anything contained herein, the Online reserves the right to conduct additional verification for security or other reasons if it is not satisfied with the creditability of the user/your transaction.

Use of the payment facilities provided by the Online shall not render the Online liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products or services listed on the Online. The Online shall not be responsible for any damages, interests or claims arising from not processing a transaction.

The user hereby agree to provide accurate information, such as credit/debit information for purchasing any Specific Service or product on or through the Online. The user further warrant that the user shall not use payment information or instrument that is not lawfully owned by the user. In addition to this GT, the terms and conditions of the bank or other financial institution shall also be applicable to every user. The Online disclaims any liability arising out of declining of payment by such bank or financial institution.

Neotec may in its sole discretion impose limits on the number of transactions which an individual holding a financial instrument may use for payment for products or services. Additionally, the Online reserves the right to refuse to process transactions exceeding such limit and transactions by the user that have incurred questionable charges and amounts.

Neotec is merely a facilitator for providing the user with payment channels through automated online electronic payments (either itself or through its payment gateway service providers), cash on delivery, collection and remittance facility for the payment of products purchased by the User on the Online using the existing authorized banking infrastructure and credit card payment gateway networks (of either the Online or Service Providers).

Neotec shall not be held responsible and shall bear no liability in case of failure or delay of delivering the products or services including any damage or loss caused to the user due to such delay. No deliveries of the products/services shall be made outside the territorial boundaries of India.

Liability

The user expressly understand and agree that Neotec (including its subsidiaries, affiliates, directors, officers, employees, representatives and providers) shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, opportunity, goodwill, use, data or other intangible losses, even if Neotec has been advised of the possibility of such damages, resulting from (i) any failure or delay (including without limitation the use of or inability to use any component of the Online), or (ii) any use of the Online or content, or (iii) the performance or non-performance by us or any provider, even if we have been advised of the possibility of damages to such parties or any other party, or (b) any damages to or viruses that may infect your computer equipment or other property as the result of your access to the Online or your downloading of any content from the Online.

Notwithstanding the above, if Neotec is found liable for any proven and actual loss or damage which arises out of or in any way connected with any of the occurrences described above, then the user agree that the liability of Neotec shall be restricted to, in the aggregate, any Specific Service/transactional fees paid by the user to Neotec in connection with such transaction(s)/ Specific Services on this Online, if applicable.

Neotec has no control over the third party websites which would be provided to the user through its Online. The user acknowledge and agree that under no circumstance shall Neotec be liable for your using the services offered or provided by any third party service provider.

Indemnification

The user agree to indemnify and hold Neotec (and its affiliates, officers, directors, agents and employees) harmless from any and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including reasonable attorneys' fees, or arising out of or related to your breach of this GT, your violation of any law or the rights of a third party, or your use of the Online.

The user shall not sue or otherwise make or present any demand or claim, and irrevocably, unconditionally and entirely release, waive and forever discharge Neotec, its officers, directors, employees, agents, licensees, affiliates, successors and assigns, jointly and individually (hereinafter "Free"), from any and all manner of liabilities, claims, demands, losses, claims, suits, costs and expenses (including court costs and reasonable attorney fees) ("Losses"), whatsoever, in law or equity, whether known or unknown, which the user ever had, now have, or in the future may have against the Free with respect to the Specific Services. The user agree to defend, indemnify, and hold harmless the Free from and against any and all Losses resulting from claims made against Neotec by third parties arising from and in connection with this Authorization.

Other Terms and Conditions

Neotec reserves the right to make changes to the Online, related policies and agreements, this GT and the Privacy Policy at any time as it deems fit and proper, including but not limited to comply with changes in law or regulation, correct inaccuracies, omissions, errors or ambiguities, reflect changes in the process flow, scope and nature of the Specific Services and extra services, company re-organization, market practice or customer requirements. Upon any change, Neotec will notify the updated GT on the Online or other means. Your continued use of the Specific Services and extra services constitutes acceptance of the changes and an agreement to be bound by GT, as amended. If the user do not agree to the changes, the user may please discontinue your use of the Specific Services and ancillary Specific Services.

Neotec reserves the right to discontinue or suspend, temporarily or permanently, the Specific Services including extra services, by giving reasonable time period notice, on a best effort basis, unless it is merely to change certain features/contents of the Specific Services and/or Online or maintain the security and integrity of the Specific Services. The user agree that Neotec will not be liable to the user in any manner whatsoever for any modification or discontinuance of the Specific Services.

The user agree not to use the Specific Services and extra services for illegal purposes or for the transmission of material that is unlawful, harassing, libelous (untrue and damaging to others), invasive of another's privacy, abusive, threatening, or obscene, or that infringes the rights of other.

Neotec may, from time to time, announce certain offers with intent to promote its Online and/or Specific Services/ extra services ("Pr. Off."). The Pr. Off.(s) would always be governed by this GT plus certain additional terms and conditions, if any prescribed. The said additional terms and conditions, if prescribed, would be specific to the corresponding Pr. Off. only and shall prevail over these GT, to the extent they may be in conflict with these GT. Neotec reserves the right to withdraw, discontinue, modify, extend and suspend the Pr. Off.(s) and the terms governing it, at its sole discretion.

General Terms

If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavor to give effect to the parties intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Headings are for reference purposes only and do not limit the scope or extent of such section. These GT and the relationship between the user and Neotec will be governed by the laws of the India without regard to its conflict of law provisions. Any dispute, controversy or claim arising out of or in relation to this Agreement, including a breach or termination thereof, shall be settled by a sole arbitrator to be appointed mutually by Neotec and the user, in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or amendment thereto. In the event we are unable to reach an agreement on the sole arbitrator, we agree to have a panel of three arbitrators appointed, of which one shall be appointed by each of us, and the third arbitrator appointed by the two arbitrators. The venue for arbitration shall be Gurugram. The arbitral procedure shall be conducted in the English language and any award or awards shall be rendered in English. The Online specifically prohibits the user from usage of any of its Specific Services in countries or jurisdictions that do not corroborate to all stipulations of these GT. The Online is specifically for users in the territory of India. In case of any dispute, either judicial or quasi-judicial, the same will be subject to the laws of India, with the courts in Gurugram having exclusive jurisdiction. The failure of Neotec to act with respect to a breach by the user or others does not waive its right to act with respect to subsequent or similar breaches. This GT constitutes the entire agreement between the user and Neotec and governs your use of the Online, superseding any prior agreements between the user and Neotec with respect to the Online.

Neotec Enterprises Limited

Address: H.No. 9, First Floor, Vill. Hauz Khas, New Delhi – 110016

Email : support@bankse.in

If you have questions, concerns, or suggestions regarding our Privacy Policy, we can be reached using the contact information on our Contact Us page or at support@bankse.in