Information from user

BankSe will collect personal information of the user. User information has to be compulsorily provided, while certain portions of the information may remain private and remaining will be displayed to others. Information will be gathered during use of the App by the user, whenever the user chooses to provide the same. BankSe have taken reasonable measures to protect the confidentiality of user information and its transmission through the world wide web. BankSe shall not be held liable for disclosure of the confidential user information in accordance with this privacy policy or the GT as defined in the Terms of Use.

Bankse shall not be responsible to verify your identity or determine your eligibility for using its products and / or technology and safeguard against illegal activities like fraud, cheating, misappropriation, etc.

For better use the products and services available on the Bankse App, an user is required, to provide certain additional personal information after registration and such information shall be collected on a case to case basis on various periods by receiving user’s express consent. BankSe will automatically receive and collect certain anonymous information in standard usage logs through their web server, including but not limited to mobile-identification information, cookies sent to the App, mobile network information, standard web log information, traffic to and from Bankse App, tracking inside the App and any other available information, from an IP address, assigned to the device used by user or the domain server through which user access the App and the functions and features therein and / or the type of device used by user.

User may choose to provide Bankse with access to certain personal information of the user stored by third party sites. Bankse will have access to such information to the extent allowed by the user’s privacy settings on that website and the user’s specific authorization. In the event user link its account managed by Bankse with an account maintained by any third party to enable Bankse to access certain information maintained in such third party managed accounts, user agree that Bankse may collect, store and use such information in accordance with this online privacy policy.

Post obtaining user’s consent to allow the App to access user’s SMS inbox, Bankse may collect relevant information from text messages (SMS) received by the Users from providers of services and/or products, including but not limited to retail outlets, banking and financial institutions, mobile and OTP carriers and utility companies, and Bankse will provide better access to financial services and products to the user. We may access contact information, such as user’s name, user’s address, user’s phone, email and other similar information and / or a complete call history of the user’s location, phone and / or any device storage. Bankse does not charge user anything, on the contrary Bankse may receive consideration from third parties to whom user’s request is passed on.

BankSe gives importance to protecting the privacy of all users’ information provided by users of the mobile application. BankSe uses reasonable precautions to keep user’s personal information disclosed to Bankse and it secures and discloses such information only to responsible third parties after permission from the user or as required by law. BankSe is not responsible for the content or the privacy policies of mobile applications to which it may provide links. User shall bear all responsibility for keeping the password secure and BankSe shall not be responsible for the loss or misuse of the password. No refund and / or cancellation will be provided against any of the products or services.

Use of User information

When user register with the App, Bankse will use the information supplied by user to pull a credit report from a credit bureaus and identity verification services to facilitate Bankse to evaluate the user’s loan request in the context of the user’s complete financial situation. BankSe will also use user’s information to enable activities and transactions that need to occur during the process of lending, including but not limited to (i) generating and maintaining user’s profile(s) on the App; (ii) provide personalized features; (iii) aiding user to provide better services; (iv) facilitating collection activities as needed; (v) maintaining regular communications with user concerning transactions that user initiate, including requesting information or assistance, submitting a loan request, making payments, transferring funds, etc.; (vi) modifying the App from time to time to cater to user’s interests; (vii) providing the App and the functions and features therein, efficiently; and (viii) preserve social history as governed by existing law or policy.

User acknowledge that user is licensing Bankse to use, modify, display, distribute and create new material from the information user provide through the App to render certain services on the App. By providing such information, user automatically agree, or promise that the owner of such information has expressly agreed to allow or license, as the case may be, Bankse to use the information in the manner set out in the privacy policy, without the payment of any fees. BankSe may, to the extent permitted by law, use, license, reproduce, distribute and disclose aggregate, non-personally identifiable information that is derived through user’s use of the App and user hereby provide consent for the same. The data collected enables BankSe to do a collected advanced analytics of customers profile to evaluate user propensity to pay, identify cross selling opportunities and collection analytics.

Information

BankSe will protect user’s personal information against unauthorized use, dissemination or publication in the same manner in which Bankse would protect its confidential information of like nature. However, under certain conditions Bankse may share this information. Bankse may use the personal information to improve its services to user and to keep user updated about their new products or other information that may be of interest to user. Bankse may share information in the course of normal business operations, such as providing services to user who have subscribed for, and for any activity related to these services such as collection of fee. It may become necessary for Bankse to disclose user’s personal information to its agents and contractors in the course of normal business operations for the above referred purpose. However, these third parties would be required to use the information obtained from Bankse for such purposes exclusively. Bankse will endeavour to take all reasonable steps to ensure that the confidentiality of user’s information is maintained by imposing strict confidentiality standards on all the third parties to whom it discloses such information.

Bankse may be required to disclose your personal and financial information to the statutory authorities in connection with any legal process that may be initiated by such authorities in accordance with applicable laws. Bankse may occasionally invite selected third parties to participate in offers it feel would be attractive to Users of the App. Bankse may also share user information to provide user with superior services and a range of offers. Bankse may use this information to advise user of products, services and other marketing materials, which it think, may be of interest to user. Bankse may also invite visitors to the App to participate in market research and surveys and other similar activities. BankSe will use user information to improve user experience on the App and make subsequent offers to user on products which may be of interest to the user. User authorize BankSe to exchange, share, part with all information related to user’s details and transaction history to its affiliates / subsidiaries / banks / financial institutions / credit bureaus / agencies/ advertisers / participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold BankSe liable for use or disclosure of this information.

Application privacy policy
  • -android.permission.ACCESS_FINE_LOCATION for accessing device location
  • -android.permission.ACCESS_COARSE_LOCATION for accessing device location
  • -android.permission.ACCESS_WIFI_STATE for accessing internet connection via WIFI
  • -android.permission.ACCESS_NETWORK_STATE - for accessing internet connection via Direct Internet
  • -android.permission.INTERNET for accessing internet
  • -android.permission.READ_EXTERNAL_STORAGE for setting profile photo
  • -android.permission.WRITE_INTERNAL_STORAGE for storing data in app memory like loan statement
  • -android.permission.CAMERA for capture profile picture .
  • -android.permission.READ_PHONE_STATE - to access sim serial number of user for security
  • -android.permission.WAKE_LOCK Security feature screen must be on while registration
  • -android.permission.READ_CONTACTS to augment users credit profile in order to provide best loan offers
Security

The information provided by user is stored with restricted access. User information transmitted over the internet is protected through the use of encryption, using the Secure Socket Layer (SSL) or equivalent protocols If a password is used to help protect user’s accounts and account information, it is the user’s responsibility to keep the password confidential. User have to ensure that the user always log out, before sharing the device with a third party and user is advised that the user utilize a service to protect access to user’s device. BankSe shall use generally accepted industry standards to protect user information submitted to Bankse, both during transmission and upon receipt. No method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, we cannot guarantee its absolute security.